- About Us
- Contact Us
- Product Line
- Shopping Security
- How to Order
- How to Pay
- Sale Tax
- Shipping Service
- Warranty & Return Policy
- How to Return an Item
- For International Customer Only
About Us
- We have long time experience on selling and marketing laptop computer accessories and consumer electronics, we specialize in Laptop Notebook Batteries, Digital Camera Batteries, Digital Camcorder Batteries, Battery Chargers, and Laptop Power Adapters.
- We are active in information technology and consumer electronics industries through Pacific Rim area for almost 10 years, so we exactly know what manufacturers produce in East Asia and what customers like you need in US. We focus on compatible third party Laptop Notebook Batteries, Digital Camera Batteries, Digital Camcorder Batteries, Battery Chargers and Laptop Power Adapters because we well understand there are strong demands for them in the market, but hefty-price OEM products always scare customers away.
- We provide you high quality batteries, battery chargers, and power supplies at bottom low price. All our Laptop Batteries, Digital Camera Batteries, Digital Camcorder Batteries, Battery Chargers, and laptop power adapters are brand new with 1 year warranty, they are guaranteed to meet or exceed OEM specifications, but at only half price of OEM batteries or chargers.
- We list detailed specifications for every battery, charger, and power supply, which makes you to have enough information to make the right choice for your purchase.
- We utilize latest technology to secure your online payment and protect your privacy. You don't need to sign up any account to order from us, every purchase and transaction is easy, simple, fast and hassle-free.
- We offer you prompt shipping and guarantee to ship your orders immediately after we get the payments.
- We never go after quick, one-time profit. Excellent after-sales service is our permanent promise to you. It is easy for you to return your batteries, battery chargers, and power supplies within 30 days since your purchase or request a new replacement for your defective product within the one year warranty period.
- We try our best to suggest you ample battery related knowledge with latest technology information.
- For details, see About eBuyBatteries.
Contact Us
Please click here to contact us.
Product Line
eBuyBatteries.com specializes in Laptop Batteries, Digital Camera Batteries, Digital Camcorder Batteries and Battery Chargers, and Laptop Notebook Power Adapters. We carry batteries, chargers, and adapters for most popular brands, including Acer, Apple, Asus, BenQ, Canon, Casio, Compaq, Compal, DXG, Dell, Epson, Duracell, Fujifilm, Gateway, Hitachi, HP, IBM, JVC, Kodak, Konica Minolta, Kyocera, Leica, MSI, Nikon, Olympus, Panasonic, Pentax, Polaroid, Praktica, RCA, Ricoh, Rollei, Samsung, Sanyo, Sea & Sea, Sealife, Sharp, Sigma, Sony, Toshiba, and Vivitar. All products are brand new third party compatible batteries, chargers, or adapters with 1 year warranty, guaranteed to meet or exceed OEM specifications. We are able to provide you a great variety of products at wholesale prices with our extensive facilities throughout Asian-Pacific area.
Shopping
Security
Shopping at eBuyBatteries.com is easy and safe!
- Your Easiness - Not like most Ecommerce sites in the market, eBuyBatteries.com does not require customers to register or sign in an account. We completely understand you browse a lot of websites every day, it is futile for you to sign up an account on a website which you probably never visit again, or it is a big hassle for you to fill out all information to open an account and struggle to remember your login username/password pair even you just want to place a small order less than $10.00. Moreover, you leave your username and password everywhere, it is easy for hackers to track your information and attack your important account, such as your online banking accounts. With eBuyBatteries.com, you never need to worry about these issues. It is super-fast and super-easy. You add your favorite item to cart, proceed to the shopping cart and check out directly. That's all, you will finish your order within a couple of minutes.
- Your Privacy - We do not participate in spam emails. We do not buy or sell email addresses (nor do we give them away), and we do not send out email promotions to our previous customers if they don't want to get these kinds of emails. It is almost impossible to avoid receiving junk emails that clutter your inboxes, however, we guarantee that you will not receive any unwanted emails from us! When ordering through our store, you will receive three emails: the first is your order confirmation, the second is your order process notice, and the third one is your tracking number or shipment notification.
- Credit card information Security - All of payments are processed through PayPal, Authorize.Net, Google Checkout, or 2Checkout.com. Credit card data is stored on secure PayPal, Authorize.Net, Google Checkout and 2Checkout servers. eBuyBatteries.com never knows your card number or card security code. This is to ensure the safety and security of all your credit card information.
- Web Site Security - Because we process all of our payments through PayPal, Authorize.Net, Google Checkout, and 2Checkout.com, your information is sent to payment portals by using 128bit Secure security algorithms. This is the safest way to send data through the internet.
- You can get security shopping tips from PayPal Security Center and relevant information from Authorize.Net service overview.
How to Order
We have 2 options
for you to order from
eBuyBatteries.com
- You can order online, 24 hours a day, 7 days a week, 365 days a year on our website. We prefer this way, which is convenient for both you and us. If you have problems to place the order online, please contact us to place an offline order.
- You can order over the email, fax, and phone. We understand that sometimes you maybe get confused about ordering the correct item, That is why we are standing by. We are glad to be helpful, whether you would like to place an order, or simply obtain information on a certain product, please feel free to contact us.
How to Pay
We accept only US currency. 3 types of payment methods are available:
- Credit Cards
- Prepay with Money Order or Cashier's Check
- Prepay with Personal Check
We
have 3 different payment gateways to process your payment:
PayPal, Authorize.Net,
Google Checkout, and
2Checkout.com. Through PayPal, we accept Visa, MasterCard,
Discover, American Express, eCheck and debit cards with the Visa
and MasterCard logo. We prefer this payment method at this time.
To better use PayPal service, we suggest you sign
up an account if you don't have one. PayPal is the most popular
payment gateway on the current internet. You will find it is
very useful for you to transfer money and clear payment through
internet and your email address. Through Authorize.Net, we accept Visa,
MasterCard, Discover, American Express, and debit
cards with the Visa and MasterCard logo, you don't need to sign
up or login for this method. International customers can pay Visa, MasterCard, Discover, American Express, Dinners, JCB via 2Checkout.com. All credit card
orders are subject to verification and approval by the
card-issuing bank. For your protection, credit card orders shipped
to an address other than your billing address may require
additional verification. Please make sure that your e-mail address
and telephone number for billing address are valid.
eBuyBatteries.com
reserves the right to contact you by email or
telephone to request additional identification. We
may reject orders if the credit verification fails. If you have
problems to place the order online, please
contact
us to place an off-line order.
We also accept prepaid Money Order,
Cashier's Check, and Personal Check, but please
contact us before your payment, we will tell you detail about the
procedures. Please note Personal Checks require a 10 business
day wait for check to clear, so it is usually not a good way for
payment.
Sale Tax
eBuyBatteries.com does not charge sales tax except for California shipping addresses, who, however, may enjoy a lower shipping cost because of shorter distance. Since 7/1/11, the California sales tax rate is 8.75%.
Shipping Service
During weekdays,
eBuyBatteries.com usually ships your order out within the same
day or 1 day after your payment is verified.
Order placed on weekend will be shipped out on next Monday.
eBuyBatteries.com
ships orders by USPS (US Postal Service) and FedEx. We provide FedEx Ground,
Express Saver, 2Day Air, Standard Overnight Service, USPS First Class , Priority
and Express Mail for your option. FedEx Ground service and USPS
First Class Mail usually takes 5-7
business days for deliveries to most domestic destinations, USPS Priority
Mail takes 3-4 days, FedEx Express Saver takes 3 business days, USPS
Express Mail takes 1-3 days, FedEX 2Day Air takes 2 business
days, and FedEx Standard Overnight delivers the next business day. Generally,
we prefer to ship ground packages by USPS as its delivery is
always faster. We also arrange the appropriate method based on
your order feature, shipping option, and special request. We
email customers delivery confirmation or tracking number
right after the shipment is made, which enables you to track the
package online. The shipping insurance is optional,
we strongly recommend you to buy the insurance for your orders and we do not take
responsibility for any loss or damage of the package during
transportation if you don't buy insurance, you should solve the
problem with FedEx or USPS directly with your delivery confirmation
or tracking number.
Please click here for detailed shipping and handling rates.
If you want to use any other shipping service, please contact us.
Warranty & Return
Policy
Your satisfaction is very important to eBuyBatteries.com! All our Laptop Batteries, Digital Camera Batteries, Digital Camcorder Batteries, Battery Chargers, and laptop power adapters are brand new with 1 year replacement warranty and 30 days money back guarantee. We guarantee our batteries and battery chargers to be 100% compatible, meet or exceed OEM specifications. Details see Battery FAQ.
- We have 30 days money back guarantee. We accept returns for an exchange, credit, or refund within 30 days of the item(s) ship date. After 30 days, all sales are final.
- All of our products are backed by a full one year 100% satisfaction guarantee. We will ship you a new replacement if our product gets defective within 365 days of the item(s) ship date.
- You must contact us to request a Return Merchandise Authorization before you ship back any product. We will email you return instruction and a RMA number right after we receive your RMA request. You must write down the number clearly on the outside of returned package, our warehouse won't accept your return if the authorization is not obtained from us.
- If you order wrong product and request for the exchange, we will not reimburse the return shipping and you will pay the shipping charge from us to you .
- It is your responsibility to ship defective product back to us for a new replacement, and we will pay the shipping charge from us to you.
- The item must be returned in its original packaging, with the tags, sticker still intact, not worn, or altered.
- Shipping & Handling Charges are non-refundable. Any exchange, credit or refund will be for the original price paid, minus insurance and shipping & handling.
- we reserve the right to refuse any exchange, credit or refund if we feel that the return policy is being abused.
How to Return an Item
First, please read our warranty and return policy carefully to make sure you are qualified to return an item for credit or you agree to our terms and conditions for the refund or exchange. Then request a RMA (Return Merchandise Authorization) number before you send the package back to us, we will issue you a RMA number 1 or 2 business days after we get your request. With that number clearly written on your package box, you can ship your item back to us. We take care of your RMA based on your request immediately after we get your returned item. Please don't hesitate to contact us if you want to request RMA, we are glad to help you at any time.
For
International Customer Only
eBuyBatteries.com welcomes all international customers to order with us.
- To ensure safe and fast delivery, we ship international orders via United States Postal Service Priority Mail International (starts from $29.00, takes around 10 business days to deliver) to Canada and FedEx International (starts from $49.00, takes 2-3 business days to deliver to Canada & Mexico, 4-7 business days to anywhere else) to all countries. Please click to check international shipping charge.
- International customer is able to make the payment either by PayPal or 2Checkout.com. We prefer payment through PayPal, it is faster for us to process and ship out your order. Payment through 2Checkout usually delays the order processing as it takes longer time to get verified.
- Order is shipped to you within 1 week after your payment goes through and we will email you the delivery confirmation label number right after the shipment. You can use that label number to track your package online.
- We reserve the rights to refuse any order if we think it is fraudulent.
- We reserve the rights to change the above statements without advance notice.
Why do I pay higher shipping charge for international order?
- We don't sacrifice our service and quality for low price. We use Postal Service Priority Mail International and FedEx International to deliver your order internationally, which is fast, reliable and traceable. The two service types are among the highest levels of shipping services at reasonable cost that we can find, but they are still not cheap compared with the US domestic shipping.
- We process all our domestic orders by software automation. International orders can not be processed automatically by software programs, we need extra manpower to manually process them one by one. This means an international order has much higher handling cost compared with a US domestic order.
Why do you need up to 1 week to ship out my order after the payment?
- International payment takes long time to verify.
- We have high volume of domestic orders every day, but not international order. Postal Service does not provide daily pickup like UPS, FedEx at an affordable rate, especially for international packages, we have to collect international orders for a period of time and then ship them out in batch at one time. Usually, we ship international orders once a week, this means the average processing time is 7 days.
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